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How does the Cimalpes conciergerie work?

Tips & Guides 

on 29 July 2019

Our teams take their role very seriously. Dedicated to our dear customers, they build custom relationships with each of them. Dive into the heart of an ideal week with our comprehensive concierge services that will meet all your expectations during your stay!

Cimalpes is not only a rental platform for chalets or apartments, it is also concierge services in which each customer finds himself. Transfer from the airport to your property, transport within the resort, rock band in your lounge, booking massages or ski passes... Our teams will make every effort to make you have a perfect stay in the mountain!

Easy transportation

Holidays begin at that very moment: Cimalpes provides you with transportation solutions, making this tiresome task pleasant task. Simply call us to pick you up at the airport or at your arrival train station. A taxi will take you to the door front of your chalet or apartment. In the resort, it's easy to get around: the Cimalpes concierge service will find you a driver as soon as possible. If you want, you can even choose less conventional means of transportation such as helicopters! A practical and original way to discover the resort. There is nothing more enchanting than admiring the sunset over the famous French Alps mountains or being dropped off simply and quickly at your favourite mountain restaurant in a few minutes.

Easy skiing practice

If you are planning a mountain holiday to practice winter sports, this involves significant logistics. Cimalpes frees you from this weight by reserving your packages, your equipment and your ski lessons! They will be ready when you arrive and you will only have to put on your skis and hit the slopes. From the private instructor to the children's ski school, it has never been easier for you to go skiing!

Leave in complete peace of mind

Holidays in the mountains allow you to share unforgettable moments with your family. We are aware of this and are doing everything possible for the happiness of the youngest. Many baby equipment is available: you can take all your family to the snow without worrying about a lack of equipment such as a cot. The resorts where we are present also make every effort to offer a maximum of family activities. Your children are not nearly bored! Want to go out alone with your kids? We reserve a nanny for your little ones!

Petit-déjeuner en famille | Cimalpes

Gastronomy at every moment

We can deliver your shopping to you: no more need to carry filled bags throughout the station, they will be delivered to your home and all you have to do is cook them. If you don't want to get involved after a long day of skiing, we send a chef to your home! Would you like to taste the best wines of the region? We send you an oenologist. Ski resorts have a large number of restaurants, ranging from traditional to large starred restaurants, difficult to choose from... That is why our expert teams will be able to advise you as well as possible and can even take care of your reservation!

your well-being care

If the purpose of your stay is rather to relax, we can book you SPA activities, massages at home, a sports coach... Imagine, after a nice day of skiing, relaxing your muscles after a massage ; protect and heal your skin with the help of treatments; or keep fit with a coach who will work directly in your place of residence.

Your activities in the mountains

Ski resorts have made huge investments in recent decades to develop après-ski activities. Today, there is a wide array of activities, ranging from; snowshoeing, cross-country skiing, sledging, igloo evenings, water sports centres, introductory paragliding, helicopter flights, hot air balloon rides, snake-sliding, dog sledding, ice diving... You will have many options to spend special moments with your family or with friends, and you will be able to book it easily with Cimalpes. From advice to services, our teams will make sure that you have a dream stay in the Alps.

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Cimalpes was born in the French Alps from the dream of two entrepreneurs passionate about their Alpine lifestyle. Today, Cimalpes’ mission is to share this passion with its guests by hosting them in the most charming chalets and apartments, and by accompanying them to organize a memorable holiday in our ski resorts. The Cimalpes teams will be delighted to meet your every need; let us treat you to the Cimalpes promise.


With more than 3,000 reservations per year, Cimalpes enables more than 25,000 holidaymakers to benefit from hotel comfort in their own accommodation each winter.